{"id":2064,"date":"2026-01-05T14:49:52","date_gmt":"2026-01-05T06:49:52","guid":{"rendered":"https:\/\/goldnow.my\/?page_id=2064"},"modified":"2026-07-27T11:53:24","modified_gmt":"2026-07-27T03:53:24","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/goldnow.my\/zh\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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What is GoldNow by TOMEI GROUP? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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GoldNow\u00a0by TOMEI GROUP is a Shariah-compliant gold product that allows you to conveniently buy gold with 999.9 purity in your desired quantity, without worrying about its security. You will enjoy the following benefits through\u00a0GoldNow\u00a0by TOMEI GROUP:\u00a0\u00a0<\/span>\u00a0<\/span><\/p>

  1. Start your gold holding journey easily via an easy-to-use mobile app platform.\u00a0<\/span>\u00a0<\/span><\/li>
  2. Option\u00a0to buy gold from as low as 0.1 gram, according to your affordability.\u00a0<\/span>\u00a0<\/span><\/li>
  3. Access real-time market prices to buy and convert gold into\u00a0GoldNow\u00a0Points or redeem it for physical gold.\u00a0<\/span>\u00a0<\/span><\/li>
  4. Have the\u00a0option\u00a0to redeem your available gold balance for physical gold coins\/bars, in selected denominations from 1 gram to\u00a01,000 grams, via self-collection at selected Tomei branches.\u00a0<\/span>\u00a0<\/span><\/li>
  5. Conveniently open and close your holding account, buy, convert, or redeem gold online via the mobile app platform.<\/span>\u00a0<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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    How does GoldNow by TOMEI GROUP work? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    You start your purchase journey by transferring money from your bank account, which will be converted to\u00a0GoldNow\u00a0Points at an equivalent value (1\u00a0GoldNow\u00a0Point = 1 Ringgit Malaysia). When you purchase digital gold, you are buying real physical gold that is securely stored in our vault. Your gold balance is shown in grams, and you can choose to:\u00a0<\/span>\u00a0<\/span><\/p>

    1. Buy more gold\u00a0<\/span>\u00a0<\/span><\/li>
    2. Convert your gold back to\u00a0GoldNow\u00a0Points\u00a0<\/span>\u00a0<\/span><\/li>
    3. Redeem your gold in physical form<\/span>\u00a0<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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      Is this product Shariah-compliant? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Yes, GoldNow by TOMEI GROUP complies with Shariah principles, including:<\/span>\u00a0<\/span><\/p>

      1. Bai\u2019 al-Sarf: Refers to a sale contract for the exchange of money for gold, whereby payment and transfer of ownership of the gold must take place\u00a0immediately\u00a0between Tomei and you. This contract will be used for<\/span>:<\/span>\u00a0<\/span>